Return & Refund Policy

At QaafCore, each product is packed with love and care. We strive to ensure you have a smooth shopping experience. However, if something doesn’t feel right, here’s how our Return & Refund process works:

🔄 Return Policy

We currently do not accept returns unless:

The product is damaged, defective, or wrong item was delivered.

The issue is reported within 48 hours of delivery.

To request a return, please contact us via email or DM ON INSTAGRAM with:

Your order ID

Unboxing video (mandatory)

Clear photos of the product

Once approved, we’ll arrange for a return pickup or guide you with the next steps.

💸 Refund Policy

Refunds are only issued in the following cases:

If your order is cancelled before dispatch

If you receive a damaged/wrong item and we’re unable to replace it

Refunds will be processed:

To your original payment method (online orders)

Or via UPI/bank transfer (for COD orders)

Processing Time: 5–7 business days after approval

❌ Non-Returnable Items

Please note, the following are not eligible for return/refund:

Personalized or customized items

Free gifts or promotional items

Used or tampered products

Accessories like earrings, scrunchies, or clips (for hygiene reasons)

📦 Cancellation Policy

Orders can be cancelled within 12 hours of placing them. After this, cancellations will not be accepted once processing or shipping begins.

📞 Need Help?

We’re here to assist you!

📧 Email: qaafcore@gmail.com

📍 Instagram:@qaafcore